How La Maison Barito collects, uses and protects your personal data when you visit this website or contact us.
1. Who we are
This website, www.lamaisonbarito.site, is operated by [Legal entity name] ("we", "us"), the developer and manager of La Maison Barito, Jl. Barito II No.56, Kebayoran Baru, Jakarta Selatan 12130, Indonesia.
We are the data controller (pengendali data pribadi) for the personal data described in this policy, in accordance with Indonesia's Personal Data Protection Law (Law No. 27 of 2022, "UU PDP").
For any privacy question or request, contact us at info@lamaisonbarito.com or +6221 5208000.
2. What personal data we collect
We only collect personal data that you choose to give us, plus limited technical data needed to run and protect the website.
When you use our inquiry forms ("Book Now" and "Contact Concierge & Advisory"):
full name
email address
phone number (optional, book now form only)
how you heard about us (book now form)
subject and message content
the language and page from which you sent the form, and the date and time
Technical data, collected automatically:
your IP address and basic browser and device information, which our hosting and security providers process to deliver the website and to block spam and abuse
a one-way, salted hash of your IP address, kept for up to 2 days to limit how many inquiries can be sent from one connection; we cannot recover your IP address from it
We do not use advertising trackers, analytics cookies or social-media pixels, and we do not knowingly collect specific (sensitive) personal data. Please do not include such data in your message.
3. Why we use your data
| Purpose | Legal basis (UU PDP Article 20) |
|---|---|
| Responding to your inquiry, arranging a private visit and following up about the residences you asked about | Your explicit consent when you submit a form, and steps taken at your request before entering into an agreement |
| Protecting the website against spam, fraud and abuse | Our legitimate interest in keeping the website secure |
| Complying with legal obligations | Legal obligation |
We do not use your data for marketing newsletters unless you separately agree to it.
4. Who we share it with
We do not sell your personal data. We share it only with service providers that help us operate the website, under terms that require them to protect it:
| Provider | What they do | Where data is processed |
|---|---|---|
| Vercel Inc. | Website hosting and delivery | Global network, including Singapore and the United States |
| Resend | Sends your inquiry to our team by email | Japan and the United States |
| Cloudflare, Inc. (Turnstile) | Checks that form submissions come from a real person | Global network |
| Neon | Database for website content and temporary anti-spam records | [Database region] |
| Google LLC (Google Maps) | Displays the interactive map on our homepage | Global, see Google's privacy policy |
| [Email provider] | Stores the inquiry emails received by our team | [Location] |
Inquiries are read only by our authorised sales, concierge and management staff. We may also disclose data where required by law or by a competent authority.
5. International transfers
Some of these providers process data outside Indonesia. Where this happens, we rely on providers that offer a level of protection equivalent to or higher than UU PDP, or on your consent given when submitting a form, in line with UU PDP Article 56.
6. How long we keep it
Inquiry emails: kept for [retention period] after our last contact with you. If you become a resident or purchaser, they become part of the related customer records and are kept as required by law.
Anti-spam records (hashed IP addresses): deleted automatically after 2 days.
Technical server logs kept by our hosting provider: limited retention set by the provider.
7. Cookies and similar technologies
We keep these to a minimum:
| Name | Purpose | Duration |
|---|---|---|
| NEXT_LOCALE (cookie) | Remembers your language (English, Indonesian or Japanese) | 1 year |
| lmb-offer-popup-seen (session storage) | Avoids showing the offer pop-up again during your visit | Until you close the browser tab |
| Cloudflare Turnstile | Bot check on the inquiry forms | Short-lived |
| Google Maps | Set by Google when the map loads | See Google's privacy policy |
You can block or delete cookies in your browser settings. The website will still work, but your language choice will not be remembered.
8. Your rights
Under UU PDP you have the right to:
be informed about how your data is processed
access and obtain a copy of your personal data
correct or update inaccurate data
request deletion or destruction of your data
withdraw your consent at any time (this does not affect processing already carried out)
object to or request restriction of processing
To exercise these rights, email info@lamaisonbarito.com. We will respond within the period required by law and may ask you to verify your identity first.
9. How we protect your data
Data is sent over encrypted connections (HTTPS), access to our systems is restricted to authorised staff, and we use reputable providers with their own security certifications. If a personal data breach affects you, we will notify you and the authorities as required by UU PDP.
10. Children
This website is intended for adults. We do not knowingly collect personal data from children under 18.
11. Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated shown at the top.
12. Contact
[Legal entity name]
Jl. Barito II No.56, RT.4/RW.4, Kramat Pela, Kebayoran Baru, Jakarta Selatan 12130, Indonesia
Email: info@lamaisonbarito.com · Phone: +6221 5208000